At Review Card Solutions Ltd, we offer both physical products and digital services via subscription. We aim to ensure all customers are satisfied with their experience. This policy outlines the terms for refunds and cancellations.
If you are not entirely satisfied with a physical product you’ve received, you may return it within 30 days of delivery for a full refund, provided that:
The item is returned within 30 days of the original delivery date.
The product is in a merchantable condition (as new).
You provide proof of purchase (e.g. order number or receipt).
To arrange a return:
Email us (via the details on our Website) with your order details and reason for return.
We will provide return instructions and the return address.
Once the item is received and inspected, we will confirm approval or rejection of the refund.
Approved refunds will be processed using the original method of payment. Please allow up to 15 working days for the refund to appear, depending on your bank or payment provider.
No restocking or additional fees will be charged.
Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked courier service.
Our digital services are provided on a monthly subscription basis. You may cancel your subscription at any time by contacting us or using the cancellation option provided within your account.
No further charges will apply after cancellation.
Your service will remain active until the end of the current billing period.
We do not offer pro-rata refunds for unused time within the billing period.
To cancel, email us via the details on our Website.
If you have any questions regarding this policy or need assistance with a return or cancellation, please contact us via the details on our Website.
Review Card Solutions Ltd
